Healthcare is a hair ball (and other learnings from Health 2.0)
By Pat Salber, MD (aka The Doctor Weighs In) and Brian Klepper, PhD (aka The Fake Doctor)
We are in a conference room in San Francisco with about 500 people at the first ever Health 2.0 conference co-sponsored by the Great Health Care Blogger, Matthew Holt (The Health Care Blog) and Indu Subaiya, MD of Etude Scientific.
We are hearing about (and salivating) over the possibilities of user-generated healthcare – web-based consumer driven health care and health support programs. This stuff is real patient-centric health care (as opposed to other things like “consumer-driven health care” that we sometimes call patient-centric, but that are really just less a bit less physician or health plan-centric).
The title of this post comes from one of the opening panelists, Wayne Gattinella, President and CEO, WebMD. We think it accurately sums up the mess that we
experience in health care today. All of you cat owners who have tasted healthcare will be able to relate to this graphic description of the state of the US healthcare system today. What the companies at Health 2.0 want to do is, pardon the cliché, “empower consumers” with easily accessible health information that they want and online communities that allow them to share personal knowledge and experience.![]()
The companies and websites represented here range from sophisticated vertical health search engines, like Healthia and Healthline to “care communities,” like CaringBridge and Sophia's Garden's Healing in Community. Organized Wisdom is a site that is generating user-generated health information, a Wikipedia type of site. Read about it at HealthCareVox. Developers on the demo panels showed off financial websites to help members keep track of health care costs. QuickenHealth and Health Equity were among sites in this space. And, they demonstrated sites to build physician communities and facilitate physician to physician knowledge sharing, such as PeerClip and Sermo.
There really are way too many innovative products/sites at Health 2.0 to write about them all in detail, but here is a brief list to give you a flavor of what is bubbling up from the tech and medical community:
Check out Brian's posts on TDWI and The Health Care Blog to read more about this brilliant conference and the people who are creating Health 2.0.

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